Active and Creative Kids Voucher FAQs
Everything you need to know about using your NSW Active and Creative Kids voucher with Creative Kids World. Can't find your answer? Email us at info@creativekidsworld.com.au.
About the voucher
What is the Active and Creative Kids voucher?
It's a NSW Government program that helps families with the cost of sport, recreation, creative and cultural activities. Eligible families can get a $50 voucher for each eligible child, twice a year. Creative Kids World is a registered provider, so you can use your voucher for one of our creative writing workshops.
Who is eligible?
Parents, guardians and carers in NSW who receive Family Tax Benefit (Part A, Part B or both) can apply for a voucher for each eligible school-aged child. Service NSW sets the eligibility rules, so check the latest details on their website.
How do I apply for a voucher?
Apply through the Service NSW app or your MyServiceNSW account. Once approved, your voucher appears in the app. Check eligibility and apply at Service NSW →
When are vouchers available?
There are two vouchers each year. One is available from 15 January and the other from 15 July. Each voucher can only be used once and must be used before the expiry date shown on it.
Booking a workshop
How do I use my voucher with Creative Kids World?
1. Choose your workshop: Primary School (KG to Year 6) or High School (Year 7 to 12).
2. Enter your child's full name and voucher number on the product page.
3. Choose Workshop + Materials Pack ($2.95) or Workshop Only ($0).
4. Check out. Once Service NSW approves your voucher, we email you a link to book your class time.
What does a workshop include?
One live, 90-minute, step-by-step creative writing workshop run by qualified, friendly teachers. Classes are limited to 20 students. Kids build their writing, creative thinking, planning and illustration skills.
Are workshops online or face to face?
Both. Most workshops run live online via Zoom, and we also run face-to-face sessions at our Marrickville location. Upcoming dates are listed on each workshop page.
When are the workshops?
Workshops run on Saturday mornings. Primary School (KG to Year 6) runs 9.00am to 10.30am, and High School (Year 7 to 12) runs 10.30am to 12.00pm. See each workshop page for the next dates.
Materials and payment
I'm using a voucher. Why do I pay at checkout?
The voucher covers the workshop itself. The optional materials pack is a separate $2.95 charge, plus shipping. If you already have the materials at home, simply choose the Workshop Only option ($0).
What's in the $2.95 materials pack?
Everything your child needs for the workshop, including an exercise book, scrapbook, Roald Dahl Matilda creative writing book, mini whiteboard, colouring items and stationery basics. The exact list for each workshop is on its product page. Items and colours may vary with availability. One pack per workshop purchased.
Materials packs are posted within 1 to 2 business days.
When will my materials pack arrive?
We post materials packs within 1 to 2 business days of your order. Delivery time then depends on your location.
What if I don't have the materials pack?
No problem. Your child can use their own materials. Each workshop page lists what's needed.
Can I book without a voucher?
Yes. Workshops are $50 each without a voucher. Email us at info@creativekidsworld.com.au and we'll arrange payment by bank transfer.
Safety and privacy
Do your teachers have a Working With Children Check?
Yes. Every Creative Kids World teacher holds a valid Working With Children Check.
Are the online Zoom classes safe?
Yes. Zoom links are private and only sent to families who have booked. Students wait in a waiting room and the teacher admits each child by name. Classes are live only and are never recorded or shared. Parents are always welcome to sit in.
What do you do with my child's details?
We only use your child's name and voucher number to process your Active and Creative Kids voucher with Service NSW and to book and run their class. We never sell or share your details for marketing. See our privacy policy for more.
Changes and cancellations
My child is sick. Can I reschedule?
Yes. Let us know at least 24 hours before the class and we'll move your child to another session. We can't offer refunds.
Do I need to register in advance?
Yes. Please book your class time at least 24 hours before the session using the link we email you.